Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact Form Submissions: When you submit a contact form or quote request, we collect your name, email address, phone number (if provided), company name, and message content.
• Analytics Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site traffic, and understand usage patterns.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and quote requests
• Improve our website and user experience
• Communicate with you about products, services, and updates
• Analyze website usage patterns and trends
• Comply with legal obligations and enforce our terms

3. Third-Party Services

We use the following third-party services that may collect or process your data:

• Vercel: Website hosting and deployment platform. Vercel may collect server logs and analytics data. See Vercel's Privacy Policy for details.
• Supabase: Database services for product catalog management. Data is stored securely in Supabase infrastructure.
• Cloudflare: Content delivery, media storage (R2), and security services. Cloudflare may process traffic data for performance and security purposes.

5. GDPR Compliance (European Users)

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). As CS S.r.l. Unipersonale operates from Cernusco sul Naviglio (MI), Italy, we are committed to upholding EU data protection standards. Your rights under GDPR include:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate personal data.
• Right to Erasure: You may request deletion of your personal data under certain circumstances.
• Right to Restriction: You may request restriction of processing of your personal data.
• Right to Data Portability: You may request your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes.

4. Cookie Policy

Our website uses cookies to provide essential functionality and improve your experience. Essential cookies are necessary for the website to function properly (e.g., language preferences, theme settings). Analytics cookies help us understand how visitors interact with our website. You can control cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling cookies may affect some website functionality.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 24 months unless you request earlier deletion. Analytics data is retained in aggregate form and does not identify individual users.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS/TLS), secure cloud infrastructure, access controls and authentication, and regular security assessments.

8. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: